I generally can't tell you about our calls, but I don't feel that this one is a breach of confidentiality. Plus it is clearly *very important information*. So I got a call on the text-to-speech line. Caller: "Jack-in-the-boxes never open, no matter how hard Chuck Norris turns the crank." Me: *blink* "Thank you for advising us. We will have Chuck Norris crank harder." Caller: "Thank you." *click* MLIA.