I should not have to do that at work.
Yes, it is the fucking campus bookstore again.
I need to find out who this guy's boss is. Our Director of Undergraduate Studies has expressed willingness to sign any formal letter of complaint I care to write, and I've sent out an e-mail to all faculty asking them to let me know about any and all bookstore issues so I can include eeeeeverything. E-fucking-nough already.